Shipping policy

At Athmar Mart, we are committed to providing a smooth and reliable shipping experience for every order. Please review the information below to understand our shipping and delivery process.

1. Shipping Locations

We currently offer shipping within the United States only.

At this time, we do not offer international shipping to locations outside the United States.

2. Processing Time

Orders are typically processed within 2–3 business days after the order is successfully placed.

Processing includes order verification, preparation, packaging, and handing the package over to our shipping carrier.

Orders placed on weekends or holidays may begin processing on the next business day.

3. Shipping & Delivery Time

After your order has been processed, it will be shipped using an available shipping carrier.

  • Processing Time: 2–3 business days

  • Transit Time: 3–5 business days

  • Total Estimated Delivery Time: 5–8 business days

Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier delays, weather conditions, holidays, or other circumstances outside our control.

4. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

You can use the tracking information to monitor the progress of your shipment and estimated delivery date.

Please allow some time for tracking information to become active after your order has been shipped.

5. Shipping Delays

While we work to ensure your order arrives within the estimated timeframe, unexpected delays may occasionally occur.

Delays can result from:

  • Severe weather

  • Carrier disruptions

  • Holidays and peak shopping periods

  • Incorrect or incomplete shipping addresses

  • Unexpected transportation issues

  • Other circumstances beyond our control

If your order has exceeded the estimated 5–8 business day delivery timeframe, please contact us so we can assist you in checking the status of your shipment.

6. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you provide an incorrect or incomplete address, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an order can be changed once it has entered processing or has been shipped.

Additional shipping costs may apply if an order needs to be reshipped due to an incorrect or incomplete address provided by the customer.

7. Lost, Stolen, or Damaged Packages

If your tracking information shows that your package was delivered but you cannot locate it, please first check around your delivery location and with household members or neighbors. You may also contact the shipping carrier for additional delivery information.

If your package arrives damaged, please contact us as soon as possible with your order details and, when applicable, photos of the damaged package or product so we can review the issue.

8. Shipping Costs

Any applicable shipping charges will be displayed during the checkout process before you complete your purchase.

Shipping costs may vary depending on the order and delivery destination.

9. Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Athmar Mart

Website: www.athmarmart.shop
Phone: 303-936-0204
Email: info@athmarmart.shop
Address: 1789 W Mississippi Ave, Denver, CO 80223, United States

We are happy to assist you with any shipping-related questions or concerns.